Privacy policy

At Deolinda Cosmetics & Skins®, we take your privacy as seriously as we take our skincare!

We promise to protect your personal information like it’s our own little secret. Here’s how we handle your data with love:

What We Collect:

• Personal Details: When you shop with us, we collect things like your name, email, shipping address, and payment info to get your glam to you safely.
• Usage Data: We also gather info on how you’re using our site so we can keep making it even more fabulous!

How We Use Your Info:

• To process your order and deliver your beauty goodies right to your door.
• To send you cute order updates and special promotions (you can opt out anytime if you need a break from our fabulous emails!).
• To improve our website and give you a shopping experience that’s as smooth as your skin feels after using our products.

Cookies:

We use cookies to make your shopping experience sweeter, but don’t worry—they’re harmless and totally necessary to make everything run smoothly.

Your Rights:

You can always update or delete your info! Just reach out to us at info@deolinda.com if you’d like to make any changes.

Contact Us:

Have any questions about how we treat your data? Don’t hesitate to contact us at info@deolinda.com! We’re always here to chat.

🌸 Store Policy

Hey gorgeous, welcome to Deolinda Cosmetics & Skins®! By shopping with us, you agree to the following fabulous terms. Let’s make sure everything goes smoothly!

Order Processing:

• We’ll process your order within the 2-4 business days after you confirm via WhatsApp.
• Once your order is shipped, we’ll send you a confirmation email with tracking so you can follow your beauty journey!

Shipping:

• We offer local shipping within Egypt. Shipping costs will be calculated at checkout, depending on where you are, and we’ll get your order to you in 3-10 business days depending on your location.

Pricing & Taxes:

• All prices are in EGP and include taxes (unless stated otherwise).
• Shipping is calculated separately during checkout.

Payment Methods:

We keep things easy and cute with these payment options:

• InstaPay
• Vodafone Cash
• Cash on Delivery

Account Creation:

No need to create an account to shop, but it’s super easy to sign up so you can track your orders and save your details for next time.

Right to Refuse Service:

We reserve the right to refuse service to anyone who violates our policies or engages in fraudulent activity. We just want to keep things cute and smooth!

Limitation of Liability:

We’re not responsible for delays caused by shipping carriers or for products lost during shipment. Our liability is limited to the total value of your order.

Changes to These Policies:

We may update our policies from time to time to keep things fresh and fabulous. Any changes will be posted here, and you’ll always know what’s new!